A bit ago at work I had to deal with someone who really didn’t want me to be at work. It’s not the first time; the job was essentially:
- I spent half an hour talking to some guy (let me called him Paul) about a job he’s been doing for ten years.
- I spent half an hour reading a document Paul spent six months developing.
- I wrote a report telling Paul’s bosses all the things he could, nay, should be doing better. Because I’m an expert. Thank you.
- Paul absolutely lost it.
So, we had a pleasant meeting about it. And Paul responded to literally every point I made with ‘Yes, well, but, equally…’ before going on to point out some reason why he shouldn’t do what I’d recommended. Now, I’m not saying he was never right (he obviously knew a lot more about his job than I did), but there came a point where I realised that he wasn’t disagreeing with me because knew more than I did, or misunderstood what I was getting at; he was disagreeing with me simply because I was encouraging him to change.
After thinking about that little exchange I made a little resolution: if anyone, in any context, makes some criticism of me, whether it’s about my work, or my character, or anything, I don’t want to be like Paul. I want to be someone who humbly apologises where necessary, throws out the harmful criticism and takes on board everything that might make me a better person.
Who’s with me?
Related articles
- Drive-by criticism must die (christianheilmann.com)
- Turning your critics into coaches (theresurgence.com)

